Faqs

If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate your request as soon as possible, usually within the same day.

Yes, we have our manufacturing plant in Jaipur, India.

Do you ship internationally? Yes, we ship internationally. We are authorized exporter.

We prefer Paypal or credit card for payment or bank transfer.

A calibrated gemstone is one that has been cut to fit standard size commercial gemstone jewelry mountings and settings. Examples are 7 mm x 5 mm oval shape gemstones, or a 6 mm round shape gem. Calibrated gemstones are not cut to exact measurements, but they are cut to sizes that most standard size mountings can accommodate. We workwith fancy and calibrated all gemstones & beads. There will always be some variance; usually for gemstones over 1 carat in weight, a size variance within +/-.3 is acceptable, depending on the exact jewelry design of course. Above in the photo are two 6 mm round diameter stones, but the diamond is almost half the weight of the sapphire.This is why gemstones should be bought by size rather than weight.

We usually use natural gemstones.. But, We do synthetic or lab-created gems on orders only. We disclose all our gems to be natural or lab-made in description. Gemstones may be enhanced through treatment, but we fully disclose any and all treatments individually on each of our gemstone detail pages. Some examples of gemstone treatments / enhancements include routing heating, oiling and diffusion and assembling (opal doublets and ammolite). Doublets and assembled gemstones should not be confused with ‘composite gemstones’.

Yes, you may order a certificate with some additional fees.