How can I request more information regarding a specific piece (Carat weight, metal weight, stone clarity, whether or not a gemstone is natural or created, measurements etc)?
If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate your request as soon as possible, usually within the same day.
Do you have any physical presence?
Yes, we have our manufacturing plant in Jaipur, India.
Do you ship internationally?
Yes, we ship internationally. We are authorized exporter.
What payment method do you prefer?
We prefer Paypal or credit card for payment or bank transfer.
What is calibrated gems?
A calibrated gemstone is one that has been cut to fit standard size commercial gemstone jewelry mountings and settings. Examples are 7 mm x 5 mm oval shape gemstones, or a 6 mm round shape gem. Calibrated gemstones are not cut to exact measurements, but they are cut to sizes that most standard size mountings can accommodate. We workwith fancy and calibrated all gemstones & beads.
There will always be some variance; usually for gemstones over 1 carat in weight, a size variance within +/-.3 is acceptable, depending on the exact jewelry design of course. Above in the photo are two 6 mm round
diameter stones, but the diamond is almost half the weight of the sapphire.This is why gemstones should be bought by size rather than weight.
Are all Gemstones used at PGJ Natural ?
We usually use natural gemstones.. But, We do synthetic or lab-created gems on orders only.
We disclose all our gems to be natural or lab-made in description. Gemstones may be enhanced through treatment, but we fully disclose any and all treatments individually on each of our gemstone detail pages. Some examples of gemstone treatments / enhancements include routing heating, oiling and diffusion and assembling (opal doublets and ammolite). Doublets and assembled gemstones should not be confused with ‘composite gemstones’.
Do you provide certificates for your gems?
Yes, you may order a certificate with some additional fees.
Services we provide –
Designing Assistance – We have well trained and experienced designers to understand the needs of our clients. They work as a bridge between client’s vision and artisans crafting it.
Handmade to Casted – Our unit is well equipped with latest machinery to meet today’s standards, and our artisans are well trained to craft handmade jewelry and casted jewelry.
Setting – Every gemstone is checked by our assortment department before it goes for setting. Each piece is carefully studded in jewelry with high precision to give best finish.
Polishing – polishing of surface is done prior to setting to repair any error and on final finishing
Plating – We have all kinds of plating plants Yellow gold, Rhodium, Rose Gold, Silver, Antique finish Silver & Gold, mix tone, Dye Gold etc.
Packaging – Each product is packed in proper way so that it doesn’t get damaged in the transit.
We care for your jewelry.